A Note to Our Community Regarding COVID-19

Date: March 17, 2020

DEAR VALUED CUSTOMERS,

In response to the COVID-19 outbreak, six counties in the San Francisco Bay Area have issued a legal shelter-in-place order that begins at midnight on March 17, 2020. This applies to our corporate office, which is located in Alameda County.

At American Portwell Technology, the health and well-being of our customers and employees is of the utmost importance. I want to reach out directly and personally to reassure all of our valued customers that as the Novel Coronavirus (COVID-19) situation continues to evolve, our team is closely monitoring the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and local health department updates, as well as following their recommendations or requirement on the appropriate health and safety measures daily.

To join in the efforts to socially distance and protect our team members, customers, and public health, we have decided to adopt the contingency plan for corporate office and sales personnel to work from home while key operations in logistics, supply chain, production, and fulfillment still remain on premises. You can continue to find us at https://www.portwell.com and email us at info@portwell.com. Please be reassured that any communication with our sales representatives and project managers will remain open by phone, email or video conferencing.

During the shelter-in-place period, all domestic shipping, local manufacturing and logistics to our Fremont facility may be delayed or postponed. Orders received will still be processed, but will be affected to a certain extent after we return to the office on April 8th, assuming the Public Health Order has been lifted.

We will continue to monitor COVID-19 and keep you updated. We appreciate your patience, understanding, and support during this challenging time. Please continue to stay safe and healthy.